Family Services Specialist I/II - CPS (Russell)

Dept of Social Services - Local (765-01)

Russell County, VA is located in Southwest Virginia, and is a short drive from West Virginia, Kentucky, and Tennessee.

A Family Services Specialist I represents the entry level employees working under close supervision while being trained in program areas such as Adult Protective Services, Child Protective Services, Foster Care/Adoption, Child Care and Employment Services. Employees perform routine entry level casework activities and the casework is usually reviewed by the supervisor prior to implementing case action.

A Family Services Specialist II represents the full performance level. Employees are responsible for developing and implementing individualized service plans involving the application of casework methods and basic service level caseloads of Adult Protective Services, Child Protective Services, Foster Care and Adoptions. Employees perform all tasks independently and seek supervisory advice on unusual situations or when policies and procedures require supervisory review or involvement.

Employees may provide services in all program areas or specialize in one or several program areas. Employees in this position must demonstrate an ability to work independently; interprets laws, policies and regulations as applied to specific area of responsibility; coordinates services within specific area of responsibility; interviews and assesses customer needs and other relevant factors such as education/skill levels, abilities, interests, and support systems; informs clients of related service programs rules/regulations, and right to participate; presents cases to determine appropriate services; provides case management services to monitor compliance; completes necessary federal, state and local planning and reporting requirements; serves as resource to clients and the community in area of expertise; and provides after hours on-call coverage and responds to emergencies in child/adult protective services and/or foster care.

Share This Job