Family Services Supervisor (Lancaster)
Dept of Social Services - Local (765-01)
This title represents the supervisory level in the occupational group for Family Services. Employees supervise staff that provide direct services for fostering and sustaining the social, health, economic, behavioral, and emotional functioning of individuals and families serviced by the Local Departments of Social Services. Employees supervise, train, lead, and develop staff and monitor case management services.
- Supervises social workers, assistants and others;
- Sets and enforces objectives for quality and quantity of work performed by unit;
- Evaluates social service programs and program budgets;
- Applies appropriate human resource practices in the supervision of staff;
- Establishes and maintains good working relationships with others;
- Recommends policy changes based on evaluation of program effectiveness;
- Deals with difficult or dangerous cases;
- Interprets the program to other agencies and to the public; and
- Participates in community planning and development of new resources, jobs and community work sites.