Family Services Specialist I/II (Floyd)

Floyd County is a unique mountain community known for its natural beauty, music, arts and diverse, caring people. It is the mission of the Floyd County Department of Social Services (DSS) to eliminate poverty, abuse and neglect through the design, implementation, coordination and provision of quality services to the families and children of Floyd County. As Floyd County DSS continues to grow, we have created a new position in our Foster Care Unit. Depending on the response to this posting, this new position may be filled as a Family Services Specialist I or Family Services Specialist II. A Family Services Specialist I represents the entry level employees working under close supervision while being trained in program areas such as Adult Protective Services, Child Protective Services, Foster Care/Adoption and Family Support Services. Employees perform routine entry level casework activities and the casework is usually reviewed by the supervisor prior to implementing case action. A Family Services Specialist II represents the full performance level responsible for developing and implementing individualized service plans involving the application of casework methods and basic service level caseloads of Adult Protective Services, Child Protective Services, Foster Care/Adoption and Prevention Services. Employees perform all tasks independently and seek supervisory advice on unusual situations or when policies and procedures require supervisory review or involvement. General work tasks include, but are not limited to: Interprets laws, policies and regulations; Monitors, coordinates and administers specific programs as assigned; Coordinates services within specific areas of responsibility; Interviews and assesses customer needs and other relevant factors such as education/skill levels, abilities, interests and support systems; Informs clients of related service programs rules/regulations and right to participate; Presents cases to determine appropriate services and writes/implements service plans; Provides case management services to monitor compliance; Tracks expenditures, prepares/submits budget estimates and ensures payment for services; Completes necessary federal, state and local planning and reporting requirements; Conducts overall monitoring of programs in specific area of responsibility; Serves as resource to clients and the community in area(s) of expertise; Provides after hours on-call coverage and responds to emergencies in Adult Protective Services, Child Protective Services, Foster Care/Adoption and/or Family Support Services; Testify in court settings, and file court reports and protective orders.