Benefit Programs Specialist II (Shenandoah Valley)

Dept of Social Services - Local (765-01)

Tell us you like helping people without telling us you like helping people.

Are you searching for an organization that offers advancement opportunities and competitive pay? What about an employer that has opportunities for benefits (health, vision, dental, life, retirement)?
How about daylight work hours, Monday through Friday and offers some schedule including telework?

If you are, then come work with us, Shenandoah Valley Social Services! We are located in the heart of the beautiful Shenandoah Valley, serving August County, and the Cities of Staunton and Waynesboro, just about 30 minutes from Harrisonburg and Charlottesville. We are seeking qualified, compassionate, eager to learn, individuals ready to make a difference in the lives of our community.


This is a technical position. The incumbent's responsibilities are related to the determination and re-determination of eligibility of individuals and families for food, financial assistance, medical assistance, and for other social services' benefits programs.

The work is performed within established policies, procedures, and guidelines, but certain aspects of eligibility determination require independent judgment, especially as related to the evaluation of social factors influencing eligibility.

General work tasks include but not limited to:

  • Interviews persons for assistance, obtains necessary information, re-determines their continued eligibility.
  • Explains benefit programs and determines reasons and need for assistance.
  • Completes other duties as assigned.
  • Assists in providing emergency shelter as mandated and required.

The Benefit Programs Specialist II reports directly to the Benefit Programs Supervisor, Benefits Program Manager, or Director.

Share This Job