Benefit Programs Specialist III - Franklin County

Dept of Social Services - Local (765-01)

Franklin County Department of Social Services is a Level II agency employing 87 staff who work each day to serve, empower and create opportunities for the citizens of Franklin County. Franklin County Department of Social Services strives to provide a family friendly, positive work environment. The agency offers flexible hours within a 37.5 hour work week. Franklin County, situated along the rolling foothills of the Blue Ridge Mountains is 30 minutes south of Roanoke, VA and 30 miles north of Martinsville, VA. The development of Philpott Lake in 1953 and Smith Mountain Lake in 1966 gave rise to Franklin County’s current designation as the “Land between the Lakes.”

Benefit Programs Specialist III represents the advanced level in the occupational group.
There are two BPSIII Positions.
One position is concentrated in Long Term Care (LTC).
One position is concentrated in SNAP, Medicaid, Energy.
Employees are assigned advanced technical functions or projects that require considerable knowledge of all public assistance functions such as fraud or quality control case review. Employees in this class conduct the initial and ongoing eligibility determinations requiring advanced program knowledge or provide quality control by examining cases completed by other eligibility workers for accuracy and uniformity. Work is performed independently in accordance with well-established guidelines and standards. The most complex situations are reviewed with the supervisor.

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