IV-E / Medicaid Benefit Programs Specialist II (Shenandoah Valley)
Dept of Social Services - Local (765-01)
This is a technical position. This position will primarily assist with determining IV-E eligibility, and may assist with Energy Assistance, and Family Partnership Meetings.The incumbent's responsibilities are related to the determination and re-determination of eligibility of individuals and families for financial assistance, food stamps, medical assistance, and for other social services' benefits programs. May be a telework option at a later time.
The work is performed within established policies, procedures, and guidelines, but certain aspects of eligibility determination require independent judgment, especially as related to the evaluation of social factors determining eligibility.
General work tasks include but not limited to:
The work is performed within established policies, procedures, and guidelines, but certain aspects of eligibility determination require independent judgment, especially as related to the evaluation of social factors determining eligibility.
General work tasks include but not limited to:
- Review applications, interviews persons for assistance, obtains necessary information, re-determines their continued eligibility.
- Explains benefit programs and determines reasons and need for assistance.
- Scans application and information into system.
- Completes other duties as assigned.
- Assists with the facilitation of Family Partnership Meetings, as needed.
- Works closely with services workers to gather essential case information.
- Assists in providing emergency shelter as mandated and required.
The Benefit Programs Specialist II reports directly to the Benefit Programs Supervisor or Director.