Human Services Assistant III (Buchanan County Southwest Virginia) )

Dept of Social Services - Local (765-01)

The Human Services Assistant III conducts searches via court records, library, agency files, internet, city directory and makes contact if a match is found; Manages voucher system and prepares vouchers for ongoing expenditures; prepares a variety of financial, statistical forms and reports and case documentation;
assist in conducting supervised visitation;
coordinates special events;
provides information regarding various programs and benefits;
Researches a variety of databases to obtain and/or verify information needed;
Maintains logs of client documentation received;
Schedules and coordinates appointments for clients to meet with benefits, employment or services staff;
Contacts clients for requested/needed information and responds to routine questions in person, e-mail or by telephone; and
Analyzes needs and coordinates resources that will support families/clients and generates payment for services when appropriate.

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